Items we do NOT Accept
The Caring Place deeply appreciates your donations. However, due to handling and disposal costs, legal, safety, environmental, or other concerns, there are some items we cannot accept. Please review the list below to understand what items are not accepted. The first dropdown on this list pertains to the condition of items. The other dropdowns on this tool list actual items we DO NOT accept and are organized according to general categories.
- Broken, Torn, or Rusty
- Dirty or Covered in Hair
- Wet, Mildewed, or Stained
- Missing Pieces
- Heavily Worn or Overly Altered
- Containing Profanity or Inappropriate Images
- Built-ins, or Installation Required
- Concrete, Brick, Tile, or Lumber
- Doors
- Hard-wired Lights & Ceiling Fans
- Toilets
- Computers & Computer Components
- Copiers and Printers
- Monitors
- Haircare Appliances
- Televisions
- Humidifiers
- VHS Tapes & Cassettes
- Baby Furniture & Equipment
- Baby Beds
- Car Seats
- High Chairs
- Bouncers
- Walkers
- Beds
- Mattresses, Box Springs
- Frames, Headboards, or Rails
- Sleeper Sofas
- Dishwashers
- Kerosene & Gas Heaters
- Hot Water Heaters
- Stoves
- Refrigerators
- Vent Hoods
- Washers/Dryers
- Vacuums
- Carpet Cleaners
- Cars, Motorized (Kids)
- Exercise Machines
- Helmets
- Pool-related Inflatables
- Life Jackets/Preservers
- Playscapes
- Skateboards
- Scooters
- Roller Skates
- Air Mattresses
- Alcoholic Beverages
- Automotive Parts & Tires
- Bridal Gowns
- Chemicals & Paint
- Encyclopedias
- Firearms & Fireworks
- Lawn Equipment with Motors
- Medical Equipment
- Mops/Dusters, Used
- Rugs
- Bed Pillows
How to Schedule a Furniture Pick Up
Option 1 (Preferred): Fill out the donations pickup request form below.
Option 2) Call 512-943-0711 and leave a message with the following info:
- First and Last Name
- Phone number
- Name the furniture item/s
- Address
Staff will schedule a pickup time with you based on our mutual availability.
Things to Know Before Your Appointment
Please allow up to two business days for a response when submitting the pickup request form or when leaving a message with our donations office.
We only pick up items in our Furniture Pick Up Service Area. Please view the map above (on this page) to see if you are in that area.
Upon arrival, TCP staff will properly identify themselves and proceed to pick up items in a responsible way.
TCP staff will make every effort to arrive for the scheduled pickup on time. Please remain available until your item is picked up.
In the event of a necessary change or cancellation, TCP will contact the donor via phone to communicate the change and reschedule.
To cancel or reschedule, call 512-943-0711 and begin the process again.
Items will not be accepted that are visibly damaged or not in working condition. This will be determined at the discretion of TCP drivers. To avoid this, please review the accepted Furniture donation list and be sure items are clean and in good condition for selling.
